In Stock non-next day orders ship within 1-3 business days, will ship on the same day. If requesting overnight shipping, in-stock orders will ship the same day if the orders are received before 2:00 pm CST. If orders are received after 2:00 pm CST, we will make every effort to ship your item on the same day, but it is not guaranteed. We do not recommend selecting overnight shipping on custom orders.

For any item(s) on backorder, we will notify you within 24 hours and will notify you on its estimated ship date.

SHIPPING COSTS
U.S Domestic Shipments:
Next Day: Weekday: $45.00
Next Day: Saturday: $75.00
Express Shipping (3-5 Business Days): $25.00
Ground Shipping (5-8 Business Days): $15.00

*For a very short time, only ground shipping is available via the internet. If you need a shipment option other than standard ground shipping, we can take your shipping payment over the phone or send you a paypal invoice.
All packages are insured and a signature is requirement for delivery. No exceptions.

Shipments to Alaska and Hawaii requesting Express shipping are subject to a higher shipping rate. If this is the case, please contact us prior to ordering, or you will be contacted after you have placed your order to inform you of the additional shipping rate.

International Shipments – Fees Vary Based on Shipping Selection and Destination. Please contact us before ordering so that we can calculate the correct shipment costs.

ORDER TRACKING
Upon shipment, you will be provided with a tracking number and link to the courier service. A signature is required at time of delivery.

ADDITIONAL SHIPPING INFORMATION
Tiffani Chanel Luxury Hair shall not be held liable and will not issue a refund or credit in the case an order’s delivery is delayed due to causes beyond the shipping carrier’s control. This includes any weather delays, natural disasters, holiday schedules, or a carrier’s rescheduled delivery date implemented at their own discretion.

Orders sent back to us as refused upon delivery will incur a 50% restocking fee plus a non-refundable shipping fee. When you place an order with us, you are agreeing to acceptance of the merchandise ordered.

For orders returned to us as unclaimed or undeliverable, you will be informed of the returned order by telephone or email. If you choose to have your order reshipped to you, a $10.00 order reprocessing fee plus a minimum Standard Shipping Rate of $15.00 will be charged. If you opt to not have your order reshipped, you will be charged a 50% restocking fee plus non-refundable shipping fee.

If in the case a returned shipment resulted in an error on our part, the order will be re-shipped to you at no cost.